AutoGlassQuote Privacy Policy

Last Updated: January 2025
AutoGlassQuote.com ("AutoGlassQuote," “we,” or “us”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website or services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services. This Privacy Policy is incorporated into our Terms of Use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically as our Services evolve. If changes are made, we will post the updated version here with a revised "Last Updated" date. Continued use of our Services after such changes signifies your acceptance of the updated Privacy Policy.

Links to Other Sites

Our Services may include links to third-party websites, including local auto glass shops. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

Information We Collect

When you use AutoGlassQuote.com, we may collect the following types of information:

  • Personally Identifiable Information (PII): This may include your name, contact information (e.g., phone number and email), vehicle details (e.g., make, model, VIN), and location data (e.g., zip code).
  • Call and SMS Data: Information such as call duration, SMS content, and phone numbers involved may be collected to facilitate communication between you, AutoGlassQuote, and local shops.
  • Automatically Collected Data: Information such as your IP address, browser type, and cookies may be collected to enhance your user experience.

How We Use Your Information

We use the information collected to:

  • Facilitate connections between customers and local auto glass shops.
  • Provide and improve our Services, including delivering quotes and managing communications.
  • Send service updates, promotional offers, and reminders via email or SMS.

We do not sell or rent your personal information to third parties. However, we may share your information with local shops to fulfill your requests.

Opt-in Consent for SMS/MMS Communications

By providing your phone number and checking the consent box on our website, you agree to receive SMS/MMS messages from AutoGlassQuote regarding service updates and promotional offers. The messages you receive will be relevant to your inquiries and services requested.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You can opt-out at any time by replying "STOP" to any message.
  • Reply "HELP" for more information.
  • We do not share or sell your phone number to third parties for marketing purposes. For more information, visit our opt-in page at: https://www.autoglassquote.com/sms-consent.

    Privacy Statement for SMS/MMS Communications

    By agreeing to receive SMS/MMS messages from AutoGlassQuote, you consent to the use of your personal information solely for the purpose of delivering our Services and facilitating communication with local shops. We will not share or sell your personal information to third parties for marketing purposes. The security and privacy of your information are a top priority.

    Call and SMS Data

    Our Services facilitate communication between AutoGlassQuote, customers, and local auto glass shops. As part of this, we may collect and store data related to calls and SMS exchanges to ensure seamless communication and service delivery.

    Order Placement and Management

    To fulfill your requests, we share your information with the local shops you select. Shops may receive details such as your contact information, vehicle details, and service preferences. We do not perform services directly but act as a lead generator to connect you with qualified shops.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Improve the functionality of our website.
    • Understand user preferences.
    • Deliver personalized content and ads.

    You can manage cookie settings through your browser, but disabling them may impact your experience.

    Security

    We implement commercially reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to take precautions when sharing personal data.

    Updating or Deleting Your Information

    You may request updates or deletions to your personal information by contacting us at privacy@autoglassquote.com. We will respond to your request within 45 calendar days.

    Data Retention

    We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Once no longer required, your data will be securely deleted or anonymized.

    Third-Party Partners

    We work with local shops and marketing partners to deliver our Services. These partners are only authorized to use your information for the specific purposes requested by AutoGlassQuote and cannot use it for other purposes.

    Legal Disclaimer

    We may disclose personal information if required to do so by law or if we believe such action is necessary to:

    • Comply with legal obligations.
    • Protect the rights, property, or safety of AutoGlassQuote, our users, or others.

    Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at privacy@autoglassquote.com.


    By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.